Proactive shipment assistance

Proactive shipment assistance

Your shipments are safe

Our shipping assistance includes a daily analysis of your shipments, thereby lightening your workload and protecting your business.

Using our IT infrastructure, our customer service can tackle any shipping or delivery problems, and thereby anticipate the needs of your customers.

Our goal is to solve any problems in order to improve the level of service in the eyes of the end customer and provide assistance with shipments. The results are a loyal customer and an increase in sales.

Proactivity, which is our distinguishing trait, means we act in advance, before problems arise. So it won’t be your customer contacting us, we will be the ones doing the contacting.

Added values:

  • Constantly updated shipments
  • Handling critical situations
  • Acting in advance